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Help
If you have problems logging onto a course try these steps... (although they seem simple they usually work)
- 1.
Make sure that the address or URL that you are typing is all
lower case(not A ComBinAtion) it should start http://www.oltraining.com/
- 2. Make sure that both your user name and your password are also lower case. (ie... icc.569....83875)
- 3. Make sure that there are no spaces in the URL or in the user name and password (this includes before and after the letters or numbers)
- 4. Make sure that there is a period ( . ) between the letters (ie... icc) and the numbers (ie. 569)
- 5. For those users new to the computer the / is called a forward slash and is found on the right hand side of your keyboard between the shift and the period
- 6. Also for those new to the computer : is to the right of the L and You must press and hold the shift button down while you press that key
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