Frequently Asked Question

I logged in, why can't I see my course?
Last Updated 6 years ago

If you are able to login to but can't see your course your registration may have expired. You should be able to check your original Welcome message to verify the length of your course enrollment.  Otherwise, generally speaking, you should be able to confirm the enrollment duration by checking the Enrollment Length in the Attributes of any course at  If your course has expired you may be able to purchase an extension.

If you registered directly with a college you will need to call the college and have them approve the extension & email us.

If you registered through or a site that looks like (or other school's name before It is $25 for a 30 day extension.

If you require assistance please call our office between 8:00am and 5:00PM EST toll free at 866-357-0841 (Local 561-283-0333) or Open a New Ticket to send us a support request.

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