Continuing Professional Education Courses
All courses are online and self-paced.

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  • The courses have a linear design. You start and go straight through with occasional stops to check your progress.
  • There will be evaluations of progress and comprehension throughout the course with a final exam.
  • The Instructor is available through course messaging and external email.

Please Note: Each online course should be completed within 30 days. Extensions are free, if requested before the scheduled end date.

You will be notified of course procedures by e-mail within 1 business day after receipt of registration.

It's Here !!!!!Building Relationships for Business and Career Success - 5-Part Series - Lillian D. Bjorseth

Cradle-to-grave job security is gone.  Building relationships is your key to controlling your career, your business and your destiny from your first job until you retire.  You have one thing in common whether you are self-employed or work for someone else: People like to do business with and hire people they know and trust or people referred to them by people they know and trust.  To be “the” one to get the sale or the job, you need to create, develop and maintain relationships with the right people to build social capital.  Just knowing people is not enough!  More than ever, you need to hone and enhance your networking and communication skills to make your interactions meaningful and you memorable. This series, based on what you do before you work an event, at the event and after the event, was created by the woman the Chicago Tribune calls a networking expert and the Association Forum of Chicagoland calls the business networking authority.Special price for all 5 courses - $103.13

CP002 "Introduction to Laying the Relationship-Building Foundation," 3 Hours

Building social capital is key to amassing financial capital. Advanced degrees and experience won’t help you get ahead when you lack “knob turners” to get you the appointment or interview. You invest money and earn interest to get more money; this process is about investing time to gain more contacts to build a new kind of wealth: relationships. You’ll get an in-depth look at what constitutes networking, the noun that has been turned into a verb and is a mainstay in business worldwide. Then you’ll start the networking process at the beginning by learning more about your natural networking strengths and limitations and improve your interpersonal knowledge as you also learn what makes others act and react the way they do... and, importantly how to improve your interactions with them. This first course in the series will lay the foundation for building relationships that last.Price - $37.50

CP003 "To Catch Trout, Don't Fish in a Catfish Pond" (Target Your Market and Set Goals - Before the Event), 2 Hours

To achieve maximum results from your networking efforts, you need to target your market and set goals. This can be a daunting task without proper guidance and, therefore, many people never do it. They lack the advantage that this vital tool can give them in their business and career success. This course will help you complete your personal relationship-building plan and help guarantee that the networking process works for you. Further, keep this plan handy so you can continue to refine it as you move throughout your career, either at the same company, or as is more likely, as you change jobs or become self-employed.Prerequisite: While not absolutely necessary, it will be helpful for you to have taken CP002, “Laying the Relationship-Building Foundation” in the five-part “Building Relationships for Business and Career Success” series.Price - $25.00

CP004 "Create Effective, Powerful Verbal and Printed Business Cards and Know How to Use Them Effectively" (Before the Event), 2 Hours

Your initial words in any face-to-face networking interchange are so important that you need to craft them so they inspire, inform and intrigue others enough that they want to know more about you. This course leads you through the process of creating your Verbal Business Card, the front end of your elevator pitch, which also serves as the basis of your top-of-the-mind positioning statement, a must for every business person. It also gives you vital delivery tips that lead you into meaningful conversations so you will be memorable later. Your Printed Business Card also plays a crucial role in your relationship-building activities because it is often the first impression of your business. This course also provides myriad tips on how to create and use this powerful tool.Prerequisite(s): While not absolutely necessary, it will be helpful for you to have taken CP002, “Laying the Relationship-Building Foundation”, and CP003, “To Catch Trout, Don’t Fish in a Catfish Pond”, in the five-part “Building Relationships for Business and Career Success” series.Price - $25.00

CP005 "Work an Event with Ease" (At the Event), 2 Hours

You can do your homework, yet nothing can simulate actually working an event. This is when reality hits, and you have the face-to-face opportunity to build or strengthen relationships that will help increase your sales or get you the job or promotion you want … or to miss the chance because you don’t know networking etiquette or didn’t engage in meaningful conversations that made you memorable. There’s so much more to working an event than just showing up. This course details what to do from start to finish, giving you the framework to adapt to your style so you can succeed much more easily.Prerequisite(s): While not absolutely necessary, it will be helpful for you to have taken CP002 (“Laying the Relationship-Building Foundation”), CP003 (“To Catch Trout, Don’t Fish in a Catfish Pond”), and CP004 (“Create Effective, Powerful Verbal and Printed Business Cards and Know How to Use Them Effectively”) in the five-part “Building Relationships for Business and Career Success” series.Price - $25.00

CP006 "Follow Up Is Golden" (After the Event), 2 Hours

You did your before-the-event preparation. You worked the event with ease, and now you have a handful of business cards. What do you next? You follow up, of course! You’ll learn how … from the importance of collecting and recording information on business cards for populating your database to follow-up methods from email, handwritten notes, e-zines or newsletters to the time-proven telephone calls, business meals and referrals. You’ll also learn how to recognize and respond online and on the telephone to the four styles of behaviors I described in detail in the first course.Prerequisite(s): CP002 (“Laying the Relationship-Building Foundation”) is mandatory. It is also strongly recommended that you have completed CP003 (“To Catch Trout, Don’t Fish in a Catfish Pond”), CP004 (“Create Effective, Powerful Verbal and Printed Business Cards and Know How to Use Them Effectively”) and CP005 ("How to Work an Event With Ease”) in the five-part “Building Relationships for Business and Career Success” series. This will have given you the basis for what to do before and during an event.Price - $25.00

CP001 What You Say Before You Speak, 8 hrs online - Lillian D. Bjorseth

The success of any personal encounter in the business world begins the second someone lays eyes on you, often long before either of you says a word. A professional image - appearance and behavior - helps start the experience in the right vein since people decide 10 things about you within 10 seconds of seeing you. Learn the art of impression management, equally applicable to men and women, so you know how to determine what impression you want to make and then how to look and act to get that reaction. You tell others how to treat you. Your business associates and coworkers mirror whether you want to be treated as Number One or Number Ten no matter your level. It's time to take charge and positively impact your career! Price - $99.95

Please call 866-357-0841 for technical support or registration assistance, all other callers should dial 561-283-0333.