| Syllabus |
Hours |
Module |
| Unit
One - Property and Liability Insurance Concepts,
Insurance Contracts and Law |
5
|
A |
A. Contracts in
general
1. Competent
2. Legal
3. Agreement
4. Consideration
|
|
|
B. The
insurance contract
1. Personal
2. Conditional
3. Adhesion
4. Indemnity |
|
|
| C. Binders |
|
|
D.
Risk, peril, hazard
1. Pure speculative risks
2. Physical, moral morale hazards
|
|
|
E. Property insurance
concepts
1. Proximate cause
2. Insurable interest
3. Abandonment
4. Comparative negligence
5. Loss settlement
6. Valued Policy
7. Coinsurance
8. Specific & blanket insurance
9. Lender interests
10. Subrogation
11. Severability
12. Liberalization
13. Insurer avoidance of performance
14. Primary & excess insurance
15. Deductibles |
|
|
F. Liability insurance
concepts
1. Liability limits
2. Legal liability
3. Damages
4. Defenses |
|
|
G. Claims handling
goals
1. Property adjusting
2. Liability adjusting
3. Settlement & release options
4. Broad Evidence Rule |
|
|
Unit
1 Exam - For Grade
|
|
|
Unit
Two - Ethics, Communication & Negotiation
|
8
|
B
|
A. Ethics
for adjusters
1. Definition
2. Personal ethics
3. Business ethics
4. Insurance ethics
5. Errors and Omissions |
|
|
B. Bad
faith practices
1. Definition
2. Insurer's obligation
3. Insured's obligation
4. Adjusters’ duty
5. Third party bad faith |
|
|
C. Adjuster practices
1. Adjusting practices
2. Fiduciary role
3. Adjuster role |
|
|
D.
Civil Remedies Provision of the Insurance Code
1. FL Statue 624.155
2. Basis for suits
3. Adjusters’ duty |
|
|
E. Negotiating
skills
1. Definition of negotiation
2. Components of negotiation
3. Stages of negotiation
4. Rules of negotiation |
|
|
|
F. Communication skills
1. Listening skills
2. Motivation to act
3. Verbal communication
4. Non-verbal communication
|
|
|
|
Unit 2 Exam- For Grade
|
|
|
| Unit
Three - Automobile Insurance |
8
|
C |
A. State
automobile laws
1.Florida Financial Responsibility Law
2.No-Fault Law
a.PIP
b.Tort Exemption |
|
|
B. The
Personal Auto Policy
1. Definitions
2. Part A - Liability
3. Part B – Medical Payments
4. Part C – Uninsured Motorist
5. Part D – Physical Damage
6. Parts E&F – Coverage
7. Endorsements
8. Rating
9. Discounts |
|
|
C.
The Business Auto Policy
1. Business Auto Coverage
2. Truckers Coverage
3. Garage Coverage |
|
|
| D. Mechanical
Breakdown Insurance |
|
|
Unit
3 Exam- For Grade
|
|
|
| Unit
Four - Residential Property Insurance |
6
|
D |
|
A. The Homeowner Policy
1. Types of policies
2. Eligibility
3. Coverage A – Dwelling
4. Coverage B – Other Structures
5. Coverage C – Personal Property
6. Coverage D – Loss of Use
7. Coverage E&F – Liability
8. Deductibles
9. Conditions
10.Exclusions
11.Additional Coverage
12.Endorsements
13.Rating
|
|
|
|
B. The Dwelling Policy
1. Eligibility
2. Coverage
3. Deductibles
4. Exclusions
|
|
|
C. Personal
Inland Marine
1. Coverage
2. Exclusions |
|
|
D. The
Umbrella Policy/Excess Liability
1. Follow-form and Stand alone
2. Self-Insured Retention |
|
|
E. Flood
Insurance
1. Provider
2. Definition
3. Loss Settlement |
|
|
Unit
4 Exam- For Grade
|
|
|
Unit
Five - Commercial Property
Insurance, including Marine Dwelling
|
5 |
E |
A. Commercial
Property Coverage forms
1. Building, Business Personal Property & Personal
Property of Others
a. Coverage extensions
b. Optional coverage
2. Builders Risk
3. Business Income
a. Period of restoration
b. Extra Expense
4. Condominium
5. Leasehold Interest
6. Legal Liability
|
|
|
B. Commercial Package
policies
1. Business owner policies |
|
|
| C. Farm
insurance |
|
|
D. Ocean
Marine insurance
1. Hull, Cargo, Freight coverage
2. Liability coverage
3. Perils
4. Policy clauses |
|
|
E.
Commercial Inland Marine
1. Controlled/Uncontrolled forms
2. Domestic shipments
3. Instrumentalities of Transportation and Communication
4. Commercial Property Floaters
|
|
|
F. Boiler
and machinery
1. Accident
2. Coverage extensions
3. Exclusions
4. Limits and conditions |
|
|
G.
Aviation
1. Hull
2. Liability
3. Medical Payment
4. Hanger keepers
5. Exclusions
6. Underwriting
|
|
|
Unit
5 Exam- For Grade
|
|
|
| Unit
Six - Casualty/Liability Insurance |
4 |
F |
A. Commercial
General Liability
1. Coverage
2. Forms
a. Occurrence
b. Claims-made
3. Reporting periods
4. Coverage A - Bodily injury & Property damage
coverage
a. Territory
b. Exclusions
5. Coverage B – Personal Advertising Liability
6. Coverage C – Medical ; Payments
7. Supplementary Payments
8. Other forms
9. Professional liability
10.Lawyers liability
11.Employment-related practices
12. Known Loss Rule |
|
|
B. Workers
Compensation
1. Part I benefits
a. Medical
b. Disability
c. Death
2. Definitions
3. Non-compliance penalties
4. Covered injuries
5. Part II – Employer Liability
6. Rating |
|
|
C. Crime
Insurance
1. Discovery Period
2. Coverages A-F |
|
|
D.
Surety Bonds
1. Differences with insurance
2. Surety parties
3. Surety tools
4. Types of bonds
a. Contract
b. Fiduciary & Court
c. License & Permit
d. Miscellaneous
|
|
|
Unit
6 Exam- For Grade
|
|
|
| Unit
Seven - Health Insurance and Residual Markets |
2 |
G |
A. Health Insurance
1. Coverage continuation provisions
2. Grace periods
3. Types of policies
4. Major medical
5. Disability
6. Medicare Supplement
7. HMO
8. PPO
|
|
|
B. Residual
Markets
1. General information
2. FAJUA
3. Citizens
4. FWCJUA |
|
|
Unit
7 Exam- For Grade
|
|
|
Unit
Eight - Florida Statutes
|
2 |
H |
A. Definitions
B. Transacting insurance
C. Insurance licenses
D. Adjuster qualifications
E. Continuing Education
F. Duties of the DFS
G. Change of address
H. License expiration
I. License revocation or suspension
1. Sliding
2. Churning
|
|
|
Unit
8 Final Exam- For Grade
|
|
|
COURSE
TOTALS
|
40
hours |
|
