Florida 40-Hr Accredited Claims Adjuster Designation Course by Jan Bradburn

 

Syllabus

Course Information
Course title:
Florida 40 hr Accredited Claims Adjuster Designation Course
Course Number:
OLT INS013
Course Description:

OnLine State Approved ACA insurance license designed to meet requirements set forth by the Florida Department of Financial Services to obtain your (5-20) Independent Adjuster, or (6-20) Company Adjuster Designation licenses.

This course is designed to be completed at your own pace via the Internet. The course contains Eight Units or Modules. Each unit is graded separately. There is also a final monitored classroom exam. The grade scores from each unit and the final classroom exam score will be averaged to produce a total passing score. You must have a final course average score of 70% to receive your Certificate of Completion.

Section one addresses Property and Liability insurance concepts, Insurance Contracts and Law, and Adjusting Practices. Section Two explores Ethics, Communication & Negotiation. Section Three discusses various aspects of Automobile Insurance. Section Four covers Residential Property Insurance. Section Five addresses Commercial Property Insurance, including Marine Dwelling. Section Six discusses Casualty/Liability Insurance. Section Seven addresses Health Insurance and Residual Markets, and finally Section Eight explains Florida Statutes.

Location:
This course is offered through Broward, College of Central Florida, Miami-Dade,
Pasco Hernando, Pensacola, Santa Fe, SCF-Manatee/Sarasota, Tallahassee and Valencia
Meeting Day(s):
Online 7 days per week
Meeting Time(s):
Online 24 hours
Course Length:
40 hours of content to be completed within one (1) college semester, some colleges allow two (2) semesters
Pre-Requisites:
You must be:
  • A natural person at least 18 years of age.
  • A resident of the state of Florida.
  • A United States citizen or legal alien who possesses a work authorization from the United States Immigration and Naturalization Services. [Click here for more information]
  • and Not hold a resident license in another state.
Course Goals
Course Goals
The Goal is to successfully complete the required ACA course, while increasing your knowledge and understanding of Insurance Adjusting; thus, obtaining the Accredited Claims Adjuster designation.
Course Outcomes
Course Outcomes
The student will pass both the online exam and final classroom exam with a score of 70% or higher. This course results in an exemption from the state licensing exam as been approved by the Florida Department of Insurance.
Author Biography
Biography

Jan Bradburn has developed curriculum and taught classes in private schools in Florida for 16 years. She holds a 2-20 General Lines Agent insurance license and currently holds a position as a Training Manager for a major P&C insurer.

Course Outline
Syllabus
 Hours 
 Module 
Unit One - Property and Liability Insurance Concepts, Insurance Contracts and Law
5
A

A. Contracts in general
     1. Competent
     2. Legal
     3. Agreement
     4. Consideration

 
B. The insurance contract
     1. Personal
     2. Conditional
     3. Adhesion
     4. Indemnity
 
C. Binders
 
 

D. Risk, peril, hazard
     1. Pure speculative risks
     2. Physical, moral morale hazards

 
 
E. Property insurance concepts
     1. Proximate cause
     2. Insurable interest
     3. Abandonment
     4. Comparative negligence
     5. Loss settlement
     6. Valued Policy
     7. Coinsurance
     8. Specific & blanket insurance
     9. Lender interests
    10. Subrogation
    11. Severability
    12. Liberalization
    13. Insurer avoidance of performance
    14. Primary & excess insurance
    15. Deductibles
 
 
F. Liability insurance concepts
     1. Liability limits
     2. Legal liability
     3. Damages
     4. Defenses
 
 
G. Claims handling goals
     1. Property adjusting
     2. Liability adjusting
     3. Settlement & release options
     4. Broad Evidence Rule
 
 
Unit 1 Exam - For Grade
 
 
UnitTwo - Ethics, Communication & Negotiation
8
B
A. Ethics for adjusters
     1. Definition
     2. Personal ethics
     3. Business ethics
     4. Insurance ethics
     5. Errors and Omissions
 
 
B. Bad faith practices
     1. Definition
     2. Insurer's obligation
     3. Insured's obligation
     4. Adjusters’ duty
     5. Third party bad faith
 
C. Adjuster practices
     1. Adjusting practices
      2. Fiduciary role
      3. Adjuster role
 
D.Civil Remedies Provision of the Insurance Code
      1. FL Statue 624.155
      2. Basis for suits
      3. Adjusters’ duty
 
 
E. Negotiating skills
      1. Definition of negotiation
      2. Components of negotiation
      3. Stages of negotiation
      4. Rules of negotiation
 
 

F. Communication skills
      1. Listening skills
      2. Motivation to act
      3. Verbal communication
      4. Non-verbal communication

 
Unit 2 Exam- For Grade
 
Unit Three - Automobile Insurance
8
C
A. State automobile laws
      1.Florida Financial Responsibility Law
      2.No-Fault Law
        a.PIP
        b.Tort Exemption
 
B. The Personal Auto Policy
      1. Definitions
      2. Part A - Liability
      3. Part B – Medical Payments
      4. Part C – Uninsured Motorist
      5. Part D – Physical Damage
      6. Parts E&F – Coverage
      7. Endorsements
      8. Rating
      9. Discounts
 
C. The Business Auto Policy
      1. Business Auto Coverage
      2. Truckers Coverage
      3. Garage Coverage
 
D. Mechanical Breakdown Insurance
 
Unit 3 Exam- For Grade
 
Unit Four - Residential Property Insurance
6
D
A. The Homeowner Policy
      1. Types of policies
      2. Eligibility
      3. Coverage A – Dwelling
      4. Coverage B – Other Structures
      5. Coverage C – Personal Property
      6. Coverage D – Loss of Use
      7. Coverage E&F – Liability
      8. Deductibles
      9. Conditions
     10.Exclusions
     11.Additional Coverage
     12.Endorsements
     13.Rating
B. The Dwelling Policy
      1. Eligibility
      2. Coverage
      3. Deductibles
      4. Exclusions
 
C. Personal Inland Marine
      1. Coverage
      2. Exclusions
 
 
D. The Umbrella Policy/Excess Liability
      1. Follow-form and Stand alone
      2. Self-Insured Retention
 
 
E. Flood Insurance
      1. Provider
      2. Definition
      3. Loss Settlement
 
 
Unit 4 Exam- For Grade
 
 
Unit Five - Commercial Property Insurance, including Marine Dwelling
5
E

A. Commercial Property Coverage forms
      1. Building, Business Personal Property & Personal Property of Others
          a. Coverage extensions
          b. Optional coverage
      2. Builders Risk
      3. Business Income
          a. Period of restoration
          b. Extra Expense
      4. Condominium
      5. Leasehold Interest
      6. Legal Liability

 
B. Commercial Package policies
      1. Business owner policies
 
 
C. Farm insurance
 
 
D. Ocean Marine insurance
      1. Hull, Cargo, Freight coverage
      2. Liability coverage
      3. Perils
      4. Policy clauses
 
 

E. Commercial Inland Marine
      1. Controlled/Uncontrolled forms
      2. Domestic shipments
      3. Instrumentalities of Transportation and           Communication
      4. Commercial Property Floaters       

 
 
F. Boiler and machinery
      1. Accident
      2. Coverage extensions
      3. Exclusions
      4. Limits and conditions
 
 

G. Aviation
      1. Hull
      2. Liability
      3. Medical Payment
      4. Hanger keepers
      5. Exclusions
      6. Underwriting

 
 
Unit 5 Exam- For Grade
 
 
Unit Six - Casualty/Liability Insurance
4
F
A. Commercial General Liability
      1. Coverage
      2. Forms
          a. Occurrence
          b. Claims-made
      3. Reporting periods
      4. Coverage A - Bodily injury & Property          damage coverage
         a. Territory
          b. Exclusions
      5. Coverage B – Personal Advertising                     Liability
      6. Coverage C – Medical ; Payments
      7. Supplementary Payments
      8. Other forms
      9. Professional liability
     10.Lawyers liability
     11.Employment-related practices
     12. Known Loss Rule
 
 
B. Workers Compensation
      1. Part I benefits
          a. Medical
          b. Disability
          c. Death
      2. Definitions
      3. Non-compliance penalties
      4. Covered injuries
      5. Part II – Employer Liability
      6. Rating
 
 
C. Crime Insurance
      1. Discovery Period
      2. Coverages A-F
 
 

D. Surety Bonds
      1. Differences with insurance
      2. Surety parties
      3. Surety tools
      4. Types of bonds
          a. Contract
          b. Fiduciary & Court
          c. License & Permit
          d. Miscellaneous

 
 
Unit 6 Exam- For Grade
 
 
Unit Seven - Health Insurance and Residual Markets
2
G
A. Health Insurance
      1. Coverage continuation provisions          
      2. Grace periods
      3. Types of policies
      4. Major medical
      5. Disability
      6. Medicare Supplement
      7. HMO
      8. PPO
 
 
B. Residual Markets
      1. General information
      2. FAJUA
      3. Citizens
      4. FWCJUA
 
 
Unit 7 Exam- For Grade
 
 
Unit Eight - Florida Statutes
2
H

A. Definitions
B. Transacting insurance
C. Insurance licenses
D. Adjuster qualifications
E. Continuing Education
F. Duties of the DFS
G. Change of address
H. License expiration
I. License revocation or suspension
     1. Sliding
     2. Churning

 

 
 
Unit 8 Final Exam- For Grade
 
 
COURSE TOTALS
40 hours
 
 
Instructor Information
Name
Jan Bradburn
Email
bradburn@oltraining.com
Office location
2669 Forest Hill Blvd, Suite 207, WPB, FL 33406
Office hours
Call for an Appointment
Phone
561-283-0333 or toll free 866-357-0841
Biography
Jan Bradburn has developed curriculum and taught classes in private schools in Florida for 16 years. She holds a 2-20 General Lines Agent insurance license and currently holds a position as a Training Manager for a major P&C insurer.