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Syllabus
| Course
Information |
| Course title |
Florida 40hr Registered
Customer Service Representative Designation Course |
| Course number |
INS005 |
| Course description |
OnLine Designation course which is designed and taught
to comply with the State requirements for Customer Representative State examination. After completion of this course, you will receive the Customer Service Representative designation which allows you to apply to the Department of Insurance for your license and WAIVES the State exam. Topics covered include: Automobile, Property Insurance, Inland Marine, Crime, Workers Compensation, General Liability, Health Insurance, and State Law. |
| Location |
OnLine
in Florida through Brevard, Broward,
Central Florida, Edison, Hillsborough, Manatee Miami-Dade,
Palm Beach CC, Pasco-Hernando, Pensacola, Polk, SCCorporate, Tallahassee,
and Valencia colleges |
| Meeting day(s) |
7 days per week |
| Meeting time(s) |
24 hours |
| Course Length |
1 College semester |
| Pre-Requisites to getting your license. |
http://www.fldfs.com/Agents/Qualifications/4-40.htm |
| Course
Goals |
| Course Goals |
The Goal is to complete the required pre-licensing
with the minimum hassle. State exam waived for qualified
students. |
| Course
Outline |
|
| Title |
Unit
|
Hours |
| Welcome
& Common Questions |
1 |
1 |
| Property & Liability
Insurance Concepts |
2 |
3 |
| Personal Automobile |
3 |
4 |
| Homeowners, Dwelling
& Related Coverages |
4 |
4 |
| Commercial Automobile |
5 |
3 |
| Property |
6 |
4 |
| General Liability |
7 |
3 |
| Package Policies |
8 |
2 |
| Worker's Compensation |
9 |
2 |
| Crime |
10 |
1 |
| Surety Bonds |
11 |
1 |
| Marine |
12 |
2 |
| Health |
13 |
2 |
| Residual Markets |
14 |
1 |
| Agent Licensing Requirements,
Basic FL Insurance Principles, Concepts and Laws, Office
Management, Ethics, Customer Relations, and Unauthorized
Entities |
15 |
7 |
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| COURSE TOTALS |
|
40 hours |
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| Instructor
Information |
| Name |
Jan Bradburn |
| Email |
bradburn@oltraining.com |
| Office location |
2669 Forest Hill Blvd Suite 207, WPB, Fl 33406 |
| Office hours |
Call for an Appointment |
| Phone |
561-357-0841 or toll free 866-357-0841 |
| Biography |
Jan Bradburn has been teaching and designing
curriculum in Florida for the past 20 years. After obtaining
a General Lines Agent License, she began designing and delivering
insurance, pre-licensing and continuing education training.
She is currently a Technical Training Specialist and supervisor
of the Quality Assurance Department at Liberty Mutual Group's
Direct Response Center in Orlando. Recently she led a training
team in developing 200 hours of New Hire Training for personal
lines auto, homeowner and umbrella policies. In addition
to her duties at Liberty Mutual, Jan teaches the Accredited
Claim Adjusters pre-licensing course at Seminole Community
College. She has taught at every grade level including pre-school,
elementary, middle and high school, and adult learners, which
has helped her gain a better understand of the developmental
learning process. Jan holds a B. S. in Developmental Psychology. |
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